Privacy Policy
Privacy Policy – Harbour Towne Marina
Last Updated: March 26, 2025
At Harbour Towne Marina Association (“we,” “us,” or “our”), we are committed to safeguarding your privacy and protecting the personal information you entrust to us. This Privacy Policy outlines what information we collect, how we gather it, why we use it, and how you can manage your preferences. This policy applies to all visitors, members, and users of harbourtownemarinaassociation.com (the “Website”) and our association services.
Information We Collect
We may collect the following types of information from our members and customers:
– Contact Information: Name, email address, phone number, and mailing address.
– Payment Information: Credit card number or other payment details required for membership fees, services, or transactions.
– Service-Related Information: Details provided when you engage with our marina association services, such as dockage preferences, event registrations, or membership details.
How We Collect Information
We collect information in the following ways:
– Through Our Website: When you complete forms (e.g., membership applications, contact forms, or event registrations) or use our online services.
– In Person: At the point of sale, during association meetings, or at our marina facilities.
– By Email or Phone: When you contact us directly to inquire about membership, services, or events.
– Service Contracts: When you sign up for membership or marina-related services, requiring your personal details.
Why We Collect Information and How We Use It
We collect and use your information for the following purposes:
– To manage membership accounts and provide marina association services, such as dockage assignments or event coordination.
– To process payments for membership dues, fees, or other services.
– To communicate with you, including sending updates about association activities, service reminders, or responses to inquiries.
– To enhance our services and Website based on member feedback and engagement.
– To send informational, promotional, or marketing text messages with your consent.
SMS/Text Messaging Policy
By opting into our SMS/text messaging services, you agree to receive messages from Harbour Towne Marina, which may include:
– Informational Messages: Notifications about marina operations, safety updates, event reminders, or service alerts.
– Promotional Messages: Special announcements, invitations, or updates related to marina benefits or partner offerings.
– Marketing Messages: Communications about upcoming events, membership promotions, or general marina news.
Message Frequency: Message frequency will vary based on your engagement with the marina but may include occasional updates or promotional messages no more than a few times per month.
Charges Notice: Message and data rates may apply depending on your mobile carrier and plan.
Help Guidance: For assistance, you may text HELP at any time.
Opt-Out: You can opt out at any time by replying STOP, UNSUBSCRIBE, or QUIT to any message you receive from us.
Sharing Your Information
We may share your information only for legitimate business purposes, such as:
– With trusted service providers who support essential operations (e.g., payment processors or event management platforms).
– To comply with legal obligations or protect the rights and safety of our association and members.
We do not share your information for promotional purposes.
Customer and member information is never shared with third parties or affiliates for marketing or promotional use. Additionally, all mobile opt-in information and messaging consent is never shared with or sold to any third party for any purpose.
How to Opt Out of Communications
You can opt out of receiving communications from us at any time by:
– Text Messages: Replying STOP, UNSUBSCRIBE, or QUIT to any SMS message from us.
– Emails: Clicking the “unsubscribe” link included in our emails.
– Direct Contact: Reaching out to us using the contact methods below.
Your Choices and Contacting Us
If you have questions about our privacy practices, wish to update your information, or request changes to how we handle your data, please contact us:
Email: harbormaster@htownemarina.com
Phone: (231) 755-2218
Website: Submit a request via the contact form at https://htownemarina.com/contact-us/
Availability of This Policy
This Privacy Policy is prominently displayed on our Website and linked wherever we collect member or customer information, including contact forms and membership agreements. We encourage you to review it periodically, as we may update it to reflect changes in our practices or legal requirements.
Thank you for being part of the Harbour Towne Marina Association. We are dedicated to ensuring your experience with us is secure, respectful of your privacy, and always transparent.
